Managing day-to-day operations to keep your business running smoothly can require a lot of time and attention, leaving you with less capacity to nurture customer relationships or pursue growth strategies. Fortunately, digital technology is driving many innovations that can help you streamline manual or outdated processes to optimize your time and effort. In this course, you will learn how to create standard work procedures and leverage digital tools to improve operational efficiency, cut costs, and drive profits. With better processes and business intelligence at your fingertips, you’ll have the bandwidth to do more of what you love—building relationships and growing your business.